SDS HelpDesk v6.1.5 英文光碟正式版 (在線技術支援平台)
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SDS HelpDesk v6.1.5 英文光碟正式版 (在線技術支援平台)
相關網址:
http://www.sdshelpdesk.com
安裝說明:
請將光碟crack資料夾內所有檔案複製並覆蓋至安裝主程式下，即可完成安裝。
內容說明:
SDS.HelpDesk系統是一個在線技術支援平台，當你的客戶遇到任何有關的問題時，都
可以通過支援熱線、電子郵件、等各種渠道提交其問題。這些資訊通過HelpDesk按預
先設置好的工作流程自動將問題傳遞到相應支援人員，無論是關於網路、ERP、辦公室
還是IT的問題，都會迎刃而解。包括了知識庫管理、問題管理、時間管理和人員管理
等模組。
The SDS HelpDesk has been designed to improve your company
ability to provide high quality support and service to your
customers. Customers call when they find they cannot proceed
with their work until they get an answer from you. They may
have a problem, a question, a broken piece of equipment, or
even a leaky faucet. No matter what the issue is, your
customer efficiency becomes dependent upon your ability to
resolve their issues.
Your customers may be external clients, other employees in
your organization, tenants in a building you manage, or
outside contractors. When customers contact you for
assistance, they expect you to be knowledgeable, responsive
and accurate. With the SDS HelpDesk, customer information is
always at your fingertips.
The SDS HelpDesk supplies all the tools you need. It is a
full-featured program that simplifies the gathering of
information. More importantly, it then manages and tracks all
aspects needed to resolve your customers issue.
